As in all daily interactions, it is important to remember you will converse with people from various background and life experiences. Speaking and listening effectively are crucial to creating an atmosphere of respect with others. Showing respect ...

Video conferencing is a friend of the environment. It helps reduce the volume of CO2 emissions from cars and reduces traffic congestion on our roads (as well as improving company productivity and reducing costs!).

As governments throughout t ...

Natural disasters come in many shapes. From the incomprehensible carnage of last weekend¡¯s tsunami in the Indian Ocean, to hurricanes and typhoons, to tornadoes and drought, our world deals with the horror of disaster as a normal part of our live ...

Over 90% of computer phones (VoIP) are not secure because they use a public known codex (publicly known encryption of sound packets) and a publicly known protocol to transport voice conversations. Therefore, users of these type of services are un ...

While video conferencing and web conferencing are sometimes confused, the \r reality is that web conferencing is a completely different animal, with far more \r options available and a much greater range of functionality than video \r conferenc ...

The words web conferencing encompass so many functions these days that \r sometimes people aren¡¯t sure what really falls under the umbrella of the term \r and what doesn¡¯t. Is web conferencing an activity, a type of software, or a set \r of fea ...

Everyone knows the story of Alexander Graham Bell inventing the telephone. \r There¡¯s the story of Bell¡¯s first words, ¡°Mr. Watson, come here, I want to see \r you,¡± that¡¯s indelibly printed on our brains from childhood. However, what some \r d ...

VoIP is the newest advancement in audio communications technology, and has a \r variety of different applications that make it useful. VoIP stands for Voice \r over Internet Protocol, and how VoIP works is actually quite revolutionary \r becaus ...

For the uninitiated, the term broadband phone is loosely used to describe the technology currently available where one can make telephone calls from a telephone system that sends the voice signal over your internet connection. The call may termina ...

¡°At that moment when our eyes are locked in silent communication, we are, in essence, touching.¡± -Debbie Bailey

Besides touch (not really an option in a presentation setting), eye contact is the most powerful and personal of all of presenta ...

Most people don¡¯t think it makes a difference which long distance provider they choose anymore. But, fact of the matter is, if you are still using one of the big three, you could save up to 60% on your monthly phone bill.\rIf you know what you are ...

Language: The Key that Opens or Closes that Important Door

What prevents people from using their native language or secondary languages confidently comes down to seven traps that most people fall into.

Language is one of the things tha ...

Good conversation is like a tennis match. You talk-they listen-they talk-you listen. Sometimes you hit the net and a misunderstanding occurs. Chances are, though, with good listening skills, you'll be back on top of the game quickly.

Effecti ...

Regardless of your profession, communication is an essential part of your day. From calming down irate customers to negotiating with vendors to giving instructions to employees, your communication skills determine your success. Communicate well an ...

Coaching is unique because it makes a special promise:\rtransformation. At the root of any desire for personal\rdevelopment is the expectation that, every time they have an\rencounter with their coach, they have some how changed from\rthe person ...